Deactivated CodeĪnother possible reason your safe won’t open is your code has been deactivated. Have someone else try their code to see if theirs works.

Disconnected and/or Damaged WiringĪs with any electronic device, wiring can get disconnected and/or damaged. Remove the keypad and inspect the wires to see if they have come loose, are kinked, or cut. If everything is intact, disconnect the wire from the keypad, and remove the batteries. Wait at least 20 seconds, then reinstall the batteries and reconnect the wiring. If wiring is damaged or cut, you will need to call a technician. Be sure to tell them the type of keypad you have installed so they can bring one when they come. We’re happy to help! Posted by Katie Willie Posted on AugPosted in Solution Center Tagged batteries, bolt work, code, lockout, safe, time delay, troubleshooting, wiring Post navigation If you try all of these steps and your safe still won’t open, it’s time to call a technician. If it has a mechanical lock (No buttons or keypad but has a mechanical 100 number dial) on it turn the dial five complete rotations in either direction. Next, turn the dial counterclockwise (left) three revolutions and stop with the first number comes to the index mark on the fourth rotation. Turn the dial clockwise (right) passing the second number twice and stop when it comes to the index mark on the third revolution. Turn the dial counterclockwise (left) passing the third number once and stop when it comes to the index mark on the second revolution.

Now turn the dial clockwise (right) and the dial should come to a dead stop. You should then be able to turn the handle of your safe and open your door. You may need to do these steps a few times before you get it.

Make sure that each time you align the number with the index mark (at 12 o’clock on the dial ring) that you do it precisely, so you are dialing the number exactly.įor example if your safe combination was 25, 45, 65, you would need to dial these exactly. #SENTRY SAFE OPEN CIRCUIT SOLENOID SERIES#.#SENTRY SAFE OPEN CIRCUIT SOLENOID CODE#.

Sentry safe open circuit solenoid